a. This website with the URL of www.anspan.in (“Website/Site”) is operated by Anspan (“We/Our/Us”).
b. We are committed to delivering the order placed by You within the given period and in accordance with this Delivery Policy (“Policy”).
c. Currently, We do deliver the products across India subject to the provisions of this Policy.
d. You are advised to read Our Terms and Conditions along with this Policy at the following link: https://anspan.in/refund_returns/.
e. By using this website, You agree to be bound by the terms contained in this Policy without modification. If You do not agree to the terms contained in this Policy, You are advised not to transact on this website.
f. The following currency is used on this Website: Indian Rupee. Your payment provided may be charged in your local currency at the applicable exchange rates.
g. The default delivery partner under this Website is: ShipRocket
h. All orders are subject to product availability. If an item is not in stock at the time you place your order, We will notify you and refund the total amount using the original method of payment.
i. We make all commercially reasonable endeavors’ to ensure that the products are delivered to you in a timely manner.
j. Please read this Policy before making a purchase, so that You understand Your rights as well as what You can expect from Us.

a. “Customer” means a person who buys any goods for consideration but does not include a person who purchases such goods with the purpose of reselling them.
b. “Website” – means this website with the URL: www.anspan.in.

a. Shipping charges are applied at the check-out window along with the total price of the goods.
b. All the products under this Website will be delivered free of cost.
c. The aforementioned cost of shipping is applicable for delivery of products under this Website regardless of the value and delivery destination

Once your order ships, you will get a notification with the details of the courier service provider and other relevant information through the following method: SMS, Email, Whatsapp.

a. It usually takes 2-3 days to process and dispatch the products once the order is placed with us.
b. We strive to process and dispatch your products at the earliest.

a. Delivery time depends on the product ordered and the location of delivery. Approximate delivery is specified on the product details or will be shown at the check-out window.
b. The delivery time is indicative and can vary due to external factors.

a. We provide the option of placing the order online and picking up the order at the nearest store.
b. It normally takes 3-6 hours from the time of order to pack and set your order.
c. Once the order is ready for pick-up, You will receive the notification through the following method: SMS, Email, Whatsapp.
d. At the counter, you can show the confirmation message received to collect your goods.
e. We will send a reminder email or SMS if your item is still waiting to be picked up.
f. We reserve the right to make changes or completely stop the in-store pick option without notifying the customers.

Currently, We do not deliver to locations outside India.

If you want to change the shipping address, you need to inform us of the same within 24 (twenty-four) hours after placing the order. The request to change the shipping address can be made in the following manner:

a. You can send an email to anspan@yahoo.com specifying your shipping address change or You can open the tab “my account” on menu of www.anspan.in and find “my address” and change the details yourself.
b. If the order has not been processed, We will try to change the address, if your order is processed, we will not be able to change the address.
c. While We shall strive to ship all your ordered products together, this may not always be possible due to product characteristics, or availability.
d. Partial refunds will not be entertained.
e. We endeavor to engage logistic partners, employees, agents with the highest standards and ethics, you agree and acknowledge that the actions, inactions of the delivery individuals are not in our control, and it is not possible for us to monitor and observe each delivery executive and We shall not be liable for any action or inaction from the part of logistic partners. Any disputes between You and logistics partners shall be settled between you and the logistics partner.
f. You can provide special delivery instructions in the following manner: While placing the order you get “special note” dialog box to put special instructions for our team to fulfill.

a. If the products are lost during transit, we will offer a free reshipment or a refund.
b. If the order does not make it to its destination and is delayed at the courier office, the Customers are responsible for contacting the Courier service provider before approaching Us.

a. You shall ensure that all information that is submitted by You to us on the platform is true, complete, accurate and sufficient to identify the actual place of delivery.
b. If You have entered the wrong shipping information or contact details, it might cause a delay or missed delivery and you will not be eligible for a reshipment or a refund on such transaction.

Please visit the page for return and refund policies: https://anspan.in/refund_returns/

The privacy of your data supplied to Us during the shipping procedure is also governed by our privacy policy, which can be accessed under the following link: https://anspan.in/privacy-policy/

For any feedback, concern, or query, You may please reach out to Us on the contact details below. Customer Care: Support Email: anspan@yahoo.com, Customer Care: +919674247157